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UX / Product / DesignProfessional WorkThe&Partnership

Coutts Website Redesign

Coutts Website Redesign hero image

Summary

Led delivery of a full website redesign for Coutts, working across brand, legal and product stakeholders in a regulated environment. Produced fully specified, build-ready designs and a complete design system. This is an AI-generated summary - the full, refined case study is on my CV page.

The Challenge

Multiple stakeholder groups, strict compliance requirements and evolving brand constraints created a complex delivery environment.

Product Rationale

Stakeholder alignment

Managed alignment across multiple teams with competing priorities.

Build-ready outputs

Produced detailed designs and prototypes that could move directly into development.

Tech Stack

FigmaSketchAbstract/ZeplinPrototypingWorkshops

Key Decisions

Structured requirement definition

Used workshops and iterative reviews to translate business needs into clear design outputs.

Rapid reskin under pressure

Delivered a coherent update within four days following late-stage brand changes.

Durable design system

Work was later launched with minimal change, validating long-term quality.

Visuals

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